At Scale Studio, we pride ourselves on delivering high-quality systems, transparent communication, and long-term support for our loyal clients. To ensure clarity, consistency, and fairness for all partnerships, we have outlined our service policies and contract terms below.
Includes full system installation, AI agent setup, hosting, monthly updates, and priority support.
Includes all premium features, long-term system optimization, and continued AI improvements.
To maintain the integrity of our systems and support operations, all clients are required to complete their selected contract term.
If a client cancels before the contract period is complete, a $1,000 cancellation fee will be applied.
This fee represents two months of active system operation, covering:
No refunds are provided for early cancellations or any unused time.
We value every client relationship and aim to build long-term partnerships based on loyalty, clarity, and exceptional service. These policies protect the quality of our work and ensure every business receives the consistent, professional results Scale Studio is known for.
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